Guztech Warranty
Guztech takes great pride in providing exceptional services and stands behind our commitment to customer satisfaction. We offer a comprehensive satisfaction guarantee on all of our services, ensuring that you are completely pleased with the results. Additionally, our range of cutting-edge systems comes with a warranty, which is outlined in detail on this page. Rest assured that when you choose Guztech, you’re not only benefiting from top-quality services but also receiving the added peace of mind that comes with our guarantee and warranty coverage as set out below:
- Guztech shall provide a warranty on all supplied security and security related equipment installed by the technician on the date of the receipt;
- All customer supplied equipment installed by the Guztech installer is covered by an installation warranty only, items that are faulty or become faulty will be the customers responsibility. If the installer is required to return to remove / reinstall any customer supplied equipment a fee may be charged.
- Guztech warranty does not include any ethernet patch leads provided or installed to link the system to the Internet;
- Guztech warranty extends from the date of the receipt for the period of time specified on the receipt. If no period has been specified, the warranty extends for a period of 12 months from the date of receipt;
- Guztech are not responsible for any outside influence or changes to the ISP / NBN configuration / set up or likewise in any given area;
- Guztech warranty does not cover incorrect use of the security system or work undertaken by a person other than a Guztech technician;
- Guztech warranty does not cover resetting of apps and / or passwords on new devices – this a chargeable service call;
- Guztech reserve the right to have the first opportunity to rectify any damage to property or faulty security equipment, within a reasonable timeframe. Guztech will endeavour to have a technician visit your premise within 7 days of a warranty claim;
- Guztech’s liability other than this warranty shall be limited to the repair of damages caused or value thereof;
- All stock shall remain the property of Guztech until such time as the total invoice amount shown on the invoice is paid in full.
- Should any accounts remain in arrears and should these arrears then be handed to a debt collection agency, the client named on the invoice shall be liable for any additional costs that may arise from the collection of these arrears
Last updated: April 2023
Guztech Warranty
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Satisfaction Guarantee
Privacy Policy
Guztech recognise that your privacy is very important to you and that you have a right to control your personal information. We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly. By visiting our web site you are accepting the practices described in this Privacy Notice set out below:
Last updated: April 2023
This following document sets forth the Privacy Policy for the Guztech website, www.guztech.com.au
Guztech is committed to providing you with the best possible customer service experience. Guztech is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals. Any information, we collect in relation to you, is kept strictly secured. We do not sell / swap any of your personal details with anyone.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Guztech customer support features you are required to submit personally identifiable information. Guztech may collect information from you including your name, phone number and email address in the following ways:
- Via the website’s enquiry / quote request facility.
- If you contact Guztech (via email, phone, direct mail or other means).
We record the following information:
- Information you give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services / features on our website. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our site, and communicating with you.
- E-mail communications: To help us make emails more productive and resourceful, we may receive a confirmation when you open e-mail from us if your email client software supports such capabilities.
- Other information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” to track your activity on our site. If you have cookies switched off, you may not be able to access all features on our website.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Guztech takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site. If necessary, we may use your public Internet protocol address to diagnose technical problems relating to this site.
Security on the information provided
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) technology which is crucial for the security of our website. The SSL certificate encrypts all traffic that goes through our website and ensures that sensitive information like login credentials and credit card details remains protected. Our Secure Certificate is supplied by Let’s Encrypt.
Changes to this Privacy Policy
Guztech reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Breach of Privacy
If you believe that your privacy has been breached by this website please contact Guztech by using the differents methods outlined at the end of this policy notice in order to address and resolve the issue.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Guztech reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Third Party Policies
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Contacting us
Guztech welcomes your comments regarding this Privacy Policy. If you have any questions, comments or corrections about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Telephone: 04 35 242 720
Email: info@guztech.com.au
It is understood that you disclaim and waive all rights in any ideas or suggestions that you submit to Guztech. You agree that Guztech will be free to use those ideas or suggestions in any way without obligation to you and you warrant that you are free to disclose the same without obligation to any other party.
Terms of use and conditions
These website terms and conditions (“Terms of Use”) apply to use of the website and by using the website you agree to be bound by these Terms of Use. These Terms of Use are governed by the laws of New South Wales Australia. If any part of these Terms of Use is found to be invalid or unenforceable, it shall be served without affecting the remainder.
Please read these Terms of Use carefully. If you do not agree to these Terms of Use you should not obtain or use information, services or products from this website. This website exists for the benefit of those individuals interested in information on Guztech in Australia. These Terms of Use are set out below as follows:
Last updated: April 2023
This following document sets forth the Terms of Use for the Guztech website, www.guztech.com.au
Product Information
Information displayed on the Guztech website are current at the time of display. We take every reasonable care to ensure accuracy of all information listed. However, Guztech is not liable for any errors in information.
Always Check the Information
Guztech provides information on the Guztech website for informational purposes only and it is not a substitute for professional advice provided by consultants once engaged in a contractual services agreement. Guztech continuously updates its website and the website is subject to change without notice and should never be relied upon as the basis for doing or failing to do something.
User Submissions
By transmitting any communications or materials to the site by electronic mail, posting on the website, or otherwise, you agree that Guztech or its affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast, and posting. Guztech is free to use any ideas, concepts, know-how, or techniques contained in any communication or material you send to the site for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products using such information.
No Liability
Guztech does not make any representations regarding the use and results obtained from the information on this website and no warranty or guarantee of a cure is expressed or implied with any information in this website. In no event Guztech, its employees or associates be liable to any person or individual for any loss or damage whatsoever which may arise out of the use of this website or any of the information available at the website. Any advice from this website is to be used at your own discretion.
You agree to defend, indemnify, and hold harmless Guztech, its officers, directors, employees, agents, subcontractors, licensors and suppliers from and against all claims, actions, demands, liabilities and settlements, including, without limitation, reasonable legal fees on a solicitor / own client basis, arising from connection with your use of the website resulting or alleged to result from, your use of the website, or your violation of any of these Terms of Use.
Links
If you wish to establish a link to the Guztech website from your website, you must seek our prior written consent. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and Guztech is not responsible for the content and maintenance of or privacy compliance in relation to any linked website. Any hyperlink on our website to another website does not necessarily imply our endorsement, support or sponsorship of the operator of that website or the information and / or products that they provide.
Copyright, Ownership and Intellectual Property
The site is owned and operated by Guztech. All materials on the site, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials (collectively, the “Contents”) are protected by copyrights, trademarks, and other intellectual property rights. Copyright for content on this website is the property of Guztech. Material on this website may be viewed and reproduced in hard copy for your personal reference. Unless otherwise permitted by law, the material and information on this site may not be otherwise reproduced or displayed an may not be distributed to any person or incorporated into any other website or materials without prior written approval from Guztech.
Intellectual property rights for software, scripts, programming code, animation and processes used in this website are the sole property of Guztech without limitation, all copyrights and other proprietary rights inherent therein. You may use the contents only for your personal, non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the site without the prior written permission of Guztech.
Security Risk
Third parties may intercept or modify transmissions to and from this site and it is possible that computer viruses or other defects may be contained in the files obtained from or through this site.
Changes to this Terms of Use Policy
Guztech reserves the right to make amendments to this Terms of Use Policy at any time. If you have objections to the Terms of Use Policy, you should not access or use the site.
Termination
Guztech reserves the right, in its sole discretion, to terminate your use of the site, or any portion thereof, at any time, without notice.
Third Party Policies
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Contacting us
Guztech welcomes your comments regarding this Terms of Use Policy. If you have any questions, comments or corrections about this Terms of Use Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Telephone: 04 35 242 720
Email: info@guztech.com.au
It is understood that you disclaim and waive all rights in any ideas or suggestions that you submit to Guztech. You agree that Guztech will be free to use those ideas or suggestions in any way without obligation to you and you warrant that you are free to disclose the same without obligation to any other party.
These Terms of Use and Conditions constitute the entire agreement.
Get In Touch
By submitting this form you are agreeing to the Terms of Use & Conditions and Privacy Policy of Guztech website.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.